Last updated: 16 November 2026
This policy explains what personal information Lilbae collects when you use lilbae.shop, why we collect it and how we look after it. We handle your data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
What we collect
- Order details: your name, delivery address, phone number, email address and what you bought.
- Account details: if you create an account, your login email and password (stored encrypted).
- Messages: anything you send us when you contact us.
- Technical data: basic information such as your IP address and browser, used to keep the site secure and working.
We do not collect information about your children other than the sizes you choose.
How we use it
- To process, deliver and support your orders, including returns.
- To reply to your questions.
- To keep the site secure and prevent fraud.
- To send you news and offers, only if you have agreed to receive them. You can unsubscribe at any time.
Who we share it with
We share only what is needed with the companies that help us run the shop: our delivery courier, payment providers and website hosting. We never sell your personal information.
Cookies
We use essential cookies to keep your bag and login working. We do not use advertising cookies.
How long we keep it
We keep order records for as long as UAE law requires for accounting and tax purposes. Other information is deleted when it is no longer needed.
Your rights
You can ask us for a copy of your data, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us to make a request.